Refund Policy
User/Buyer/Customer may be entitled to receive refund up to the 100% of the order value for reasons
attributable to PEOURE. PEOURE reserves the right at its sole discretion to deduct any penalty or charges
from the refundable amount as per the Cancellations Policy and Terms of Use.
All refunds shall be reviewed on case to case basis for its eligibility and for any applicable charges or
deductions or penalties. PEOURE’s decision on refunds shall be final and abiding.
The TAT for all eligible refunds shall be 2 to 7 business days and the refund shall be processed in the
same payment source from where the order payment was done.
Timeline: You may be able cancel your order before it gets delivered, but your eligibility for a refund
depends on the status of the order as mentioned below:
Order Status: Restaurant has not confirmed order and a Delivery Partner or Logistics Service Partner has not been
assigned
Full Refund
Order Status: Restaurant has not confirmed order but a Delivery Partner or Logistics Service Partner has been assigned
No Refund
Order Status: Restaurant has confirmed order but a Delivery Partner or Logistics Service Partner has not been assigned
Restaurant has confirmed order and a Delivery Partner or Logistics Service Partner has been assigned No Refund
PunEOrders.in aims to help local businesses get more direct orders. We do not charge any commission, do not handle any payment or deliveries. Customers will pay directly to the restaurants who will deliver food by themselves or by their choice of service. We connect customers and businesses directly. Order with us not only to get best possible value, but also support local businesses.
